Quality Services Manager

Quality Services Manager

Location: Dyce, Aberdeen
Hours: 40 per week | Contract: Permanent | Hybrid working (minimum 3 days in-office)

Altrad Integrity Services is looking for a dynamic and experienced Quality Services Manager to lead and inspire our high-performing team. You’ll lead a team who are responsible for hiring, coordinating and managing third party inspectors, ensuring consistent delivery of high quality inspection services.

This is a unique opportunity to drive operational excellence across national and international operations, championing safety, quality, and client satisfaction at every turn.

As a strategic leader, you’ll play a pivotal role in shaping local strategies that align with the corporate vision while growing and strengthening client relationships.

What You’ll Be Doing

Safety & Quality Leadership

• Lead by example, promoting a strong HSEQ culture across all operations.
• Ensure compliance with all company and client HSE procedures and statutory requirements.
• Identify and implement process improvements, driving continuous efficiency and quality.
• Ensure alignment with UKAS accreditation standards, maintaining compliance across systems, procedures and processes.

Client Relationship & Business Growth

• Promote Altrad’s portfolio of products and services to both new and existing clients.
• Collaborate with Sales and PMO teams to deliver tailored, high-quality solutions.
• Shape business approaches aligned to market conditions and client needs.

Operational Excellence

• Oversee delivery of services with a focus on efficiency, quality, and profitability.
• Act as the senior point of contact across Operational and PMO departments.
• Monitor and report on key performance indicators, ensuring continual improvement.
• Lead third-party inspection activities, ensuring adherence to regulatory and client standards.

Team Leadership & Development

• Set SMART goals for your team aligned with business strategy.
• Lead performance and development cycles, identifying and nurturing talent.
• Champion succession planning and support career growth within your team.

What We’re Looking For

Essential:

• Relevant operational experience, preferably managing third party inspection
• Experience with aligning to UKAS accreditation standards
• Demonstrable leadership experience, with a strong technical and commercial track record
• Proven ability to manage budgets and deliver against performance targets
• Prior experience in a similar role within a relevant industry

Key Competencies:

• Strong commitment to safety and collaboration
• Entrepreneurial, proactive, and people-focused leadership style
• Client-centric mindset with a drive for service excellence

Why Join Altrad Integrity Services?

We're proud to hold the Investors in People Gold standard, recognising our dedication to employee engagement and development. When you join us, you’ll benefit from:

• A competitive benefits package, including life assurance, income protection, private medical insurance (role/location dependent), and access to corporate discounts
• Flexible Friday working arrangement
• Opportunity to purchase additional annual leave to support work-life balance
• A hybrid working environment, fostering collaboration and autonomy